Privacy policy


We take the protection of your data seriously. We attach great importance to data security and use SSL encryption on our websites. We also respect your privacy with regard to all information that we collect during the operation of our websites and limit ourselves to data that is necessary for processing inquiries and orders, in order to maintain contact with you. 


We do not collect personally identifiable information of the kind typically made available by web browsers and servers. This includes browser type, preferred language, referring website, and the date and time of each visitor request. The purpose of collecting non-personal information is to better understand user behavior and to make the website better and more customer-oriented. The non-personal data do not allow any direct conclusions to be drawn about your person.  

We also collect potentially personally-identifying information such as Internet Protocol (IP) addresses for logged-in users and for users who leave comments on our sites or blogs. We treat this personally identifying information in the same way as personal information (see below). 


As a visitor, you may choose to interact with us in ways that require us to collect personally identifiable information. The amount and type of information we collect depends on the nature of the interaction. For example, we ask visitors who register with us to provide a username and email address. Those transacting/ordering with us will be asked to provide additional information, including personal and financial information, necessary to process those transactions. In any event, we collect such information only to the extent necessary or appropriate to fulfill the purpose of the visitor's interaction and to comply with data retention laws. . 

As a visitor, you can always refuse to provide personally identifiable information, with the understanding that doing so may prevent you from engaging in certain activities, such as placing an order. 



Your e-mail address will be saved until your customer account or the post you commented on is deleted. In connection with orders, the address will be stored for as long as this is necessary to process the order or until the legally prescribed period for storing the data has expired. 


Your IP address is stored when we detect interactions on the website to help you identify violations (security). Your IP address will be stored until your account is deleted.

Google Analytics

We use Google Advanced Analyticsto collect, monitor and analyze aggregate traffic patterns so that we can improve our services and features. We use the support of Google's IP anonymization, which anonymizes your IP address as soon as possible. We also turn off campaign tracking, further protecting your anonymity.

As a user, you can prevent the collection of data (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link:


We may collect anonymous statistics about the behavior of visitors to these websites. This information is neither displayed publicly nor made available to third parties.  


We use potentially personally identifiable and personally identifiable information only to the extent necessary to process and provide our services. Access is granted to employees, contractors and affiliated organizations who need to know this information in order to process orders and services. The relevant persons and organizations have also agreed not to pass the data on to third parties. Some of these employees, contractors and affiliated organizations may be located outside of your home country; by using our website, you consent to the submission of such information. 

Further, we release personally identifiable information only in response to a subpoena, court order, or other governmental request, or when we believe disclosure is necessary to protect the property or rights of us, third parties, or the public at large to protect. 


If you are a registered user of one of our websites and have provided your email address, we will occasionally send you an email to let you know about new features, get your feedback or just keep you up to date with what's going on happens to us and our products. We use additional tools such as Mailchimp for sending emails and for collecting product reviews. You have the right to unsubscribe from the newsletter at any time or to arrange for us to completely delete inquiries that you have sent to us. 


If you send us an inquiry (e.g. by e-mail, using a form or a feedback tool), we allow ourselves to use your information to the extent that it is necessary to clarify or answer your inquiry.  

We take all reasonable measures to protect against unauthorized access, use, alteration or destruction of potentially personally identifiable and personally identifiable information. 


This website uses cookies - small text files placed on your computer to provide a better user experience. In general, cookies are used to store user preferences, store information about shopping carts and provide anonymised tracking data to third party applications such as Google Analytics to pass on. In general, cookies will improve your browsing experience. However, you may prefer to disable cookies on this website and on other websites. The most effective way is to disable cookies in your browser. We recommend that you consult your browser's help section or take a look at the About cookies-Browse vendor's website that provides instructions for all modern browsers.

We currently use the following persistent cookies (all other cookies are session-based and expire once you exit your browser).


e.g. Facebook, Instagram, Twitter, Google, Linked-in

We use social plugins from popular social networks. If a user accesses one of these social networks by actively clicking on one of the corresponding buttons on our website, a direct connection to the social network is established via a plugin. We have no influence on the amount of data that is collected with the help of this plugin. If you are logged into the corresponding social network with your account, your visit to this website will automatically be assigned to your social media account. If you click on a "Like" button or make a comment, this information will also be passed on to the relevant network and registered and stored there. As the provider of this website, we have no influence on this either. 

If you want to know what information you are disclosing, please inform yourself about the respective data protection regulations of the respective networks:








The product films on our website are posted on the YouTube and Vimeo portals and integrated into our site via a plugin. If you watch a product film, the corresponding portal will be informed which page/film you are watching. Your IP address will also be transmitted. 

If you have a user account on YouTube or Vimeo and are logged in with it, the film you watched is automatically assigned to your user account. If you want to prevent this, log out with your account beforehand. 

Further information on handling user data can be found in the data protection declaration 





Our website may contain links to other websites of interest, such as those of our suppliers and product providers. Once you have used these links to leave our website, you should note that we have no control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites and such websites are not governed by this privacy statement. You should exercise caution and review the privacy statement applicable to the websites in question.


If our company were sold or assets were acquired, or in the unlikely event that our company goes out of business or enters bankruptcy, User Information would be one of the assets transferred to or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of this company may continue to use your personal information in accordance with this Policy.



We may change the Privacy Policy slightly from time to time and at our discretion. We encourage you to periodically review this page for changes to the privacy policy. If you have subscribed to the newsletter, you may also receive direct notification of these changes. If you continue to use this site after the change in the data protection declaration, you automatically agree to the changes.



You have the right to receive information about the data stored by us. If necessary, you can request the correction, blocking or deletion of your data or revoke consent by contacting us. We would be happy to provide you with further information on any questions you may have. 

Contact us by email or via the contact form. 

Responsible: Crazy Owl SA, 8330 Pfäffikon ZH, Switzerland