- We ship your orders with the Swiss Post (Post.ch) daily from Monday to Friday.
- Your order will usually be shipped within 24 hours after receipt of payment, provided that the order reaches us before 15:30 p.m. We can usually accept express deliveries until 18:00 p.m.
- If an item is temporarily missing, we will deliver as soon as possible postage free!
Shipping to Switzerland (CH) and Liechtenstein (FL)
Shipping takes place Monday to Friday within 24 hours after receipt of payment. You have the choice between Economy for CHF 7.50 (CHF 4.50 from CHF 45 value of goods) (postal delivery within 2-3 days) and Priority for CHF 9.50 (Shipping within 1-2 days). These postage costs are a flat rate that is incurred in any case, even if the actual postage costs are below the amount paid.
Parcels that are sent by 15:30 p.m. with Priority Mail usually reach you the following day. Priority packages on Thursday to 15:30 p.m. or on Friday, but do not arrive until the following Monday. Delivery on Saturday is possible with priority Saturday delivery (flat rate CHF 14.50) and with express (flat rate CHF 25.00). For express orders, please note that we can only process them during office hours. In urgent cases, please contact us in advance by phone.
From an order value of CHF 100,00, shipping is free. Exceptions are items that are sent as bulky goods, express or Saturday delivery or orders that are sent in partial deliveries at your request.
Shipping to Germany (DE), Austria (AT) or other countries
Orders from abroad cannot be placed in the online shop. Due to the latest EU customs regulations, shipping to the EU is not possible.
Payment by Postcard or credit card
Payment by credit card is made via the Datatrans payment portal. We accept American Express as well as VISA and Mastercard. You will be forwarded directly after order confirmation. You can also pay with Postcard or Postfinance e-finance.
Payment by bank transfer with SOFORT
The IMMEDIATE TRANSFER payment method enables you to pay directly from your bank account, provided you have e-banking access for your account. There are no additional costs associated with this payment method.
Payment with PayPal
When paying with PayPal, you will be automatically forwarded to the PayPal payment dialog. For this payment method you need a customer account on the site www.paypal.ch. Have your PayPal customer login ready.
Purchase on account with partial payment option (POWER PAY)
As an external payment service provider, MF Group / POWERPAY offers the payment method “purchase on account”. With the order invoice, you can easily pay for your online purchase by invoice. If you choose not to make a payment within the specified time frame, you will receive a monthly invoice with an overview of the order in the following month.
When the purchase contract is concluded, POWERPAY takes over the invoice claim and handles the corresponding payment modalities. When purchasing on account, you also accept our terms and conditions (powerpay.ch/de/agb).